resume

You might like to see my service catalogue instead (link opens a new window)… these are visual, and real purdy…

Education and certifications

• Masters of Information Systems (expected completion July 2010)
• Certified PRINCE2 Practitioner, March 2009
• ITIL v 3 Foundation Certificate, October 2008
• ITIL Foundations v 2, 2004
• Certified Genesys Engineer, 2001
• Microsoft Certified Professional 1998

Technologies

• Apple OS X & iPhone
• Business Process Modelling
• PRINCE 2 project management
• ITIL service management
• Project & document management systems: Livelink 9.x; Prism; Primavera 6.2
• ERP & RDBMS: SAP SAP R/3 and ECC6 (BW, CTC, HSE, LMS, MM, MP, SAP Portal, and PTP processes/ modules); Oracle 9i-10g; Microsoft Office SharePoint Server 2007 & SharePoint Services (SPS) 3.0; MS SQL Server 2000, 2005; Microsoft Dynamics w/ Intellicube OLAP data warehouse

Work experience

• Application Manager, Global engineering services firm (July 2008 – Present)
• Business Analyst, Global engineering services firm (November 2007 – June 2008)
• Business Analyst, Queensland government agencies (January 2007 – October 2007; contractor)
• SAP Change and Release Analyst (ITIL Change and Release Manager), Global mining company (July 2005 – January 2007)
• Project Coordinator  Mobile Technologies, Brisbane-based university (January 2005 – July 2005)
• Database Administrator (Oracle), Brisbane-based university (January 2004 – January 2005)
• Computer Support Officer, Brisbane-based university (February 2002 – January 2004)
• CTI Systems Engineer /  Business Analyst, Federal government agency (April 2001 – December 2001; contractor)